Privacy Policy
Last updated: February 2026
Information We Collect
We collect information you provide directly, including name, email, phone number, company details, and service requirements when you request a quote or contact us. We may also collect technical data such as IP addresses, browser type, and usage analytics to improve our services.
How We Use Information
Your information is used to process service requests, communicate about deliveries, improve our operations, comply with legal obligations, and provide customer support. We never sell your personal information to third parties.
HIPAA Compliance
Blue Clearway Services maintains strict HIPAA compliance for all medical and healthcare-related transportation. Protected Health Information (PHI) is handled, transported, and documented in accordance with HIPAA regulations. All personnel undergo HIPAA training, and we maintain Business Associate Agreements (BAAs) as required.
Data Security
We implement industry-standard security measures including encryption, secure access controls, and regular security audits. Our digital systems are protected with enterprise-grade security protocols. Physical documents and specimens are transported in secure, locked containers with chain of custody documentation.
Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Medical transport records are retained in accordance with HIPAA requirements.
Your Rights
You have the right to access, correct, or delete your personal information. You may opt out of marketing communications at any time. To exercise these rights, contact us at info@blueclearway.com or call 833-350-9025.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.